Saving/losing time equates to profit/loss.
It's the difference between success and failure.
Every business wants new ways to improve productivity.
Automating manual processes is one of the easiest ways to do this.
We specialise in simple to complex process automation primarily using the Power Automate platform in Office 365.
Business process automation uses technology to turn manual, timely tasks into quick, automation. This can include taking a business process like passing papers from desk to desk or entering spreadsheet data and replacing it with a more efficient and less error-prone status-driven web application
According to McKinsey & Company, up to 30% of activities can be automated in 60% of occupations which can free up resources to focus on more valuable tasks to the business and drive growth.
Save time and money
Increase client satisfaction
Reduce manual errors
Improve operational stability
Maximise productivity of tasks that only people can do
Gain valuable business insights
An Automation Example: HR Onboarding
In this example, hiring and onboarding process for new employees is paper-driven and time-intensive. This manual process allows for errors and inefficient handling of employee information.
Admin schedules meeting for completing paperwork
Hand delivery of docs leads to delays, misplaced paperwork
Email, phone & in-person check-ins to ensure document review
Duplicate paperwork kept in filing cabinets in various departments
Entire one hour process takes multiple days
Electronic form completed
Automatic document routing
in one hour
No in-person meeting necessary. Can be completed from home
Info routed & meetings and follow-ups automatically established
All departments and employee kept informed through entire process
Rule of Thumb: If it takes more than 15 minutes to finish, you do it at least once a week, and it has something to do with data
Choosing which business operations to automate begins with analysing the workplace and identifying tasks that are repetitive and relatively simple tasks/workflows.
When considering business operations to be automated, the following tasks should be prioritized:
Repetitive manual tasks
Tasks that are duplicated across various workflows
Inefficient or outdated workflows
Tasks that require unnecessary communication
Time-sensitive or urgent tasks
To give you a clearer picture, here are some commonly automated processes in organisations:
E-mail and push notifications
Creating customer case studies
Data aggregation and migration
Backup and restoration
Call center processes
Time and attendance tracking
Want to talk through your automation ideas?
Our goal is to not only automate your tasks, but to provide meaningful recommendations on how to further save time and money. Here's how we do that.
Expertise. With a combined 30 years experience with in collaboration and productivity, we have seamlessly built and integrated simple to complex automations for businesses of every size.
Support. We believe in not only building your solution or solving your problem but supporting you along the journey of automation in your business.
Microsoft Gold Partner. We’re proud to be one of the largest Microsoft partners supporting small to medium businesses in Australia.
Solution Flexibility. We build automations primarily using the Power Automate platform – PowerApps, Microsoft Flow, SharePoint, and Azure. However, there are many situations that require custom applications to automate a process. We can connect to any server or cloud-based software applications to create the automation.
Industry Experience. We have worked with more industries than we can name, but here are some of our favorites:
THE 365 AUTOMATE PROCESS
Understanding the challenge and requirements
Articulation of details and process. Design and wire diagramming.
Designing app, creating flows and automations.
User testing and feedback gathering.
Implementing automation/app in live client environment.
Client walk-through sessions and final feedback.